Returns & Exchanges
At Humbucker Music, we want you to be completely satisfied with your purchase. If your new gear doesn't meet your expectations, we offer a straightforward return process within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Request Authorization
Contact our support team via email or phone to obtain a Return Merchandise Authorization (RMA) number before shipping your item back.
- 2.Pack Your Gear
Carefully repack the item in its original factory packaging, including all manuals, cables, and accessories to ensure it arrives in mint condition.
- 3.Ship the Item
Affix your shipping label and clearly write the RMA number on the outer shipping box, then drop it off at your preferred insured carrier.
- 4.Inspection and Refund
Once our technicians inspect the returned gear, we will process your refund or ship your exchange within 3-5 business days.